Walk-in interviews on 15th Apr 2024 at Genpact

Genpact (NYSE: G) is an internationally recognized professional services company that specializes in providing digital transformation solutions to our esteemed clients. Our primary objective is to leverage the power of digital and data to help our clients gain a competitive edge in their respective industries. We achieve this by seamlessly integrating lean principles, design thinking, analytics, and cutting-edge digital technologies with our extensive domain knowledge and industry expertise. This unique approach, which we refer to as Lean DigitalSM, enables us to deliver groundbreaking business outcomes that disrupt traditional norms.

Genpact Mega Walk-In Drive for following positions on 15th April 2024

Walk in – BPO – Content Review – Sr. Process Executive – HYD

Qualification & Work Experience

• Graduate Level (Bachelors Degree)
• 1-2 years of experience (with preference to experience in fields related to research, creative writing, local reviewers, etc.)

Job description

• Senior process executive: Excellent Communication, Experience in Content Review/ International voice process/ Semi Voice

Job Role

You will need to extract relevant information on Activities, Events and Topics related to Points of Interest / businesses, in-line with provided Training and Policy Guidelines and further manage the process metrics on a daily / weekly and monthly basis.

Key Responsibilities

• Conduct thorough secondary research to comprehend various resources for information extraction related to activities and events of the given business.
• Read User reviews and extract the activities that can be performed for those Points of interest or Place topics.
• Refer images and videos to extract activities related to that Place topic.
• Evaluate activities and events, and categorize them into different buckets based on instructions
• Identify relevant / irrelevant aspects related to business category, reviews, queries, etc. used for comparing and rating a place.
• Making sure the tasks allotted are completed within the defined SLA/TAT time.
• Should be able to work independently and understand his/her performance metrics for improvement opportunities.

Skills required

• Communication: English communication skills and interpersonal skills.
• Mandatory competency: Good English comprehension with Logical Ability, Data Interpretation.
• Reading and Comprehension: Person should be able to read and comprehend content given, and establish context with the given task.
• Research skills: Ability to conduct thorough research using Google platform on a variety of pages related to the POIs being evaluated. This includes being able to identify credible sources of information, evaluate the quality, and summarize complex information in a clear and concise way.
• General Awareness: Candidate should have awareness on consumer services such as food & beverages, restaurant, leisure activities, lifestyle and entertainment domains.
  Work timings: Should be able to work in different shifts and locales depending on the business requirement.
• General skills: Attention to detail and accuracy, proficient with computers and MS office / equivalent platforms.

Interview Process:

• HR Screening
• Versant Test ( Cut off- 55 & above)
• Voice & Accent assessment
• Eye for detail
• Ops Final interview.

SHIFTS: US/Night

Walk-in interview details

Date & Time: 15th April , 10.00 AM – 1.00 PM
Venue: Plot No 24 26 Financial District, Nanakram Guda Village, Manikonda, Gachibowli, Hyderabad, Telangana 500032
Contact – Bhavana