Bioclinica - Walk-in interview for Pharmacy / Nursing / Dental Freshers on 30th October, 2019 - Pharma Jobs and Pharma Walk-in interviews | Pharmawalks
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Friday, October 25, 2019

Bioclinica - Walk-in interview for Pharmacy / Nursing / Dental Freshers on 30th October, 2019


Bioclinica - Walk-in interview for Pharmacy / Nursing / Dental Freshers on 30th October, 2019
Walk-in for Pharmacy, Nursing, Dental Freshers (Voice Process) @ Bioclinica, Mysore
Greetings from Bioclinica. We are hiring Freshers for Voice Process.

Department: Drug Safety
Position: Associate - MICC
Experience: Freshers
Qualification: Graduate / Post Graduate in Pharmacy, Nursing, Dental or equivalent
Job Responsibilities
👉 Receive and process assigned voicemails
👉 Update the Voicemail Tracker
👉 Receive information or inquiry through phone call/email/fax/mail and create a record in Track Wise and IRMS
👉 Attach product replacement authorization form in Track Wise, if inquiry involves replacement request
👉 Follow Track Wise Convention guide while handling and managing product complaints.
👉 Receive information or inquiry through phone call/email/fax/mail and process them in IRMS
👉 Generate reports related to inquiries received through phone call/email/fax/mail
👉 Enter all the relevant information received through phone calls/email/fax/mail into IRMS
👉 Enter all the information pertaining to non-significant phone caIIs, emails, faxes for internal tracking and reconciliation
👉 Responsible for receiving phone calls related to adverse events and for book-in of cases received by all source types (phone call/email/fax/mail) into ARIS-g
👉 Responsible for following good documentation practices while completing AEM form
👉 Responsible for triaging of case
👉 Responsible for attaching AEM form or other source documentation to case.
👉 Use IRMS to create contacts for callers with inquiries related to AE/PC/MI.
👉 Thorough understanding of use of FAQs and product labeling to answer medical information inquiries
👉 Thorough understanding of regulatory requirements for safety reporting
Other Responsibilities:
👉 Follow departmental AE workflow procedures
👉 Closure and deletion of Cases
👉 Perform any other drug safety related activities as assigned
Specialized knowledge and Skills:
👉 Basic competence with medical and therapeutic terminology
👉 Understanding of Patient Safety regulatory obligation
👉 Good attention to detail
👉 Ability to deliver within established timelines
👉 Fluency in Spoken and written English and excellent comprehension
Communication skills:
👉 Excellent written/oral communication
👉 Strong interpersonal skills required to interact with clients, management, and peers effectively.
Shift Timings: US Shifts (With Cab facility)
Work Location: Mysore, Karnataka
Date of interview: 30th October, 2019
Timings: 9.00 AM to 12 PM
Venue
Bioclinica India Pvt Ltd (M2) Campus, 
Silver Spirit Tech Park (SSTP), 317P-318,
Hebbal Industrial Area, Mysore, Karnataka 570016

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